Troubleshooting
- How do I contact technical support You can call us on 01952 898533 or email sales@puretheatre.com
- What Happens if My Order Arrives Damaged? If your product arrives damaged or is incorrect, please contact the Pure Theatre team on 01952 898 533 as soon as you can so that we can arrange a return or exchange product for you. If there is damage to the packages when it arrives please send images to support your return to ...
- My Screen Has a Rip or Tear — What Are My Options? If your screen has been damaged, then our support team can help. Please contact them as soon as you can on 01952 898533 or email sales@puretheatre.com with images of the damaged screen. You can purchase replacement fabric on our website, you can see the pricing for this here: ...