Knowledge base

General

Orders and Shipping

  1. document-text How to place an order
  2. document-text How do I track my order?
  3. document-text Do You Offer International Shipping?
  4. document-text What Happens if My Order Arrives Damaged?
  5. document-text What courier do you use?
View All 6 articles

Product Advice

  1. document-text Which Projector Lift Do I Need?
  2. document-text What format screen should I choose?
  3. document-text Do Pure Theatre Products work with Control Systems?

Installation and Setup

  1. document-text What wiring do I need?
  2. document-text How Do I Calculate the Correct Throw Distance?
  3. document-text How do 12v Trigger cables work?

Troubleshooting

  1. document-text How do I contact technical support
  2. document-text My Screen Has a Rip or Tear — What Are My Options?

Trade

  1. document-text Do You Offer Trade or Dealer Accounts?
  2. document-text How Do I Apply for a Trade Account?
  3. document-text Do You Have Distributors Outside of the UK?