If your screen has been damaged, then our support team can help. Please contact them as soon as you can on 01952 898533 or email sales@puretheatre.com with images of the damaged screen.
You can purchase replacement fabric on our website, you can see the pricing for this here:
To replace the screen fabric the whole projector screen must be returned to our manufacturing facility in Shropshire. It is therefore imperative that you speak to our support team before ordering the fabric. You will need to arrange to bring the screen to our team, and we will fit the fabric whilst you wait.
Please note: The most common cause of tears in the screen fabric is from incorrect installation in the form of using longer screws. If you use screws which are too big then you will tear the screen fabric and will be liable for replacement fabric.