SHIPPING
Lead Times
In Stock - Items marked as In stock are currently in our warehouse. Next day delivery is available at checkout If ordered before 2pm.
Available - Items marked as available are purchased from third parties, we try to give an accurate lead time but we cannot offer any guarantees.
Manufactured In-house - Items marked as such are manufacured to order right here at the Pure Theatre factory
Pre Order - Details of these items have been released by the manufacturer and are available to pre-order. We try to give an accurate lead time but we cannot offer any guarantees.
Delivery Methods
We ship Worldwide via DHL. To see shipping methods and pricing applicable to your location please enter your address at checkout and delivery costs will be calculated.
UK Delivery
We offer free delivery on many products for eligible UK orders. Free delivery is provided via our standard shipping service and typically takes 3–5 working days to arrive. If your order qualifies for free delivery, this option will be displayed at checkout. If free delivery is not available at checkout, your order does not meet the eligibility criteria.
International Delivery
Pure Theatre offers worldwide international shipping on selected products, with real-time delivery costs calculated at checkout based on destination. Customers should note that import duties may apply depending on their country’s regulations.
We ship worldwide via DHL Express. Delivery typically takes 3–5 days, though timescales may vary depending on your location and local customs clearance times.
Shipping Costs - Shipping costs are calculated in real time at checkout once you enter your delivery address.
Sales Tax - UK VAT is automatically removed from all international orders at checkout. Customers shopping on our US and EU sites will see prices excluding local sales taxes.
Please be aware that local sales taxes, GST, or equivalent charges may be applied by your country's customs authority upon import. Where applicable, these will be collected by DHL at the point of delivery.
Import Duties - All Pure Theatre products are certified Made in UK, which means they qualify for preferential duty rates in many countries. As a result, import duties are typically low and the exact rate will depend on your country's tariff schedule.
(Please note: import duties and local taxes are the responsibility of the buyer and are not included in the order total at checkout.)
Collection in Person
We do offer free collection on some of our products, if you select this option you must contact us before collecting to ensure goods are ready. If you are collecting large items please ensure you have suffienct means of transport.