If your product arrives damaged or is incorrect, please contact the Pure Theatre team on 01952 898 533 as soon as you can so that we can arrange a return or exchange product for you.
If there is damage to the packages when it arrives please send images to support your return to sales@puretheatre.com
Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice. Please provide your order numbers when you return a product.